These Terms of Service (“Terms”) govern your access to and use of the website, digital products, and services operated by Framenestpro (“Framenestpro”, “we”, “our”, or “us”). By accessing this website, creating an account, or purchasing any digital product, you confirm that you have read, understood, and agree to be legally bound by these Terms. If you do not agree to these Terms, you must not use this website or purchase any products.
- Merchant Information
Business Name: Framenestpro
Business Address: Sluisstraat 79, 3000 Leuven, Belgium
Email: extreme@driftpeakride.com
Telephone: +32 471561222
All products and services available through this website are operated directly by Framenestpro.
- Nature of Our Services
Framenestpro develops, publishes, and distributes downloadable single-player digital games and related digital entertainment content. We do not sell, manufacture, or deliver physical goods. All purchases are supplied electronically through digital download, licence activation, or online access. No shipping service or physical delivery tracking number exists for any purchase. We guarantee that all digital content provided is strictly original or fully licenced for commercial distribution. - Eligibility and Compliance
You must be at least 18 years of age and possess the legal capacity to enter into a binding contract to purchase or use our products. By placing an order, you represent and warrant that:
You are at least 18 years old.
You are legally authorised to use the selected payment method.
All information you provide is accurate and complete.
You are not located in a country subject to comprehensive international sanctions, nor are you listed on any restricted or prohibited parties list.
Framenestpro reserves the right to refuse, suspend, or terminate access where these requirements are not satisfied.
- Orders and Payment
Unless expressly stated otherwise, every purchase made through this website is a one-time payment. No recurring subscription, automatic renewal, or recurring billing applies to standard digital game purchases. Orders become binding only after payment has been successfully authorised. We reserve the right to refuse or cancel any order suspected of fraud, unauthorised payment activity, or other unlawful conduct. - Digital Delivery
Digital products are supplied electronically, and delivery begins automatically once payment has been successfully authorised. Delivery may include:
Digital downloads;
Licence activation;
Account access;
Access to purchased game content.
Delivery is deemed complete once the purchased digital content has been made available to the customer.
- Waiver of the Right of Withdrawal
In accordance with Article 16(m) of Directive 2011/83/EU (Consumer Rights Directive), digital content supplied electronically is exempt from the statutory right of withdrawal where immediate performance has been requested and acknowledged. By completing your purchase and requesting immediate digital delivery, you expressly:
Request the immediate supply of digital content;
Consent to the immediate performance of the contract; and
Acknowledge and agree that once digital delivery has commenced, you irrevocably waive your statutory 14-day right of withdrawal, cancellation, and refund, except where mandatory applicable law provides otherwise.
Once digital delivery has begun, the transaction becomes final.
- Refunds
Because our products are supplied as digital content, refunds will generally not be provided after digital delivery has commenced. Refunds may only be considered where required by mandatory applicable law or where:
Duplicate payments have been processed;
Delivery cannot be completed due to a verified technical failure that cannot reasonably be resolved;
Payment has been processed as a result of a demonstrable system error.
Refunds will strictly not be granted for: change of mind, accidental purchases, personal preference, unsupported devices or software, failure to review product descriptions or system requirements, completed downloads, activated licences, or partially/fully used digital products.
- Licence Grant
Upon successful purchase, Framenestpro grants the customer a limited, personal, non-exclusive, non-transferable, and revocable licence to use the purchased digital content solely for private, non-commercial entertainment purposes. The purchase of a digital product grants a licence to use the content only. No ownership rights are transferred. - Intellectual Property
All software, source code, game engines, artwork, graphics, animations, user interfaces, music, sound effects, trademarks, logos, text, designs, and all other intellectual property associated with our products remain the exclusive property of Framenestpro or its authorised licensors. Customers shall not:
Copy, reproduce, or modify;
Distribute or publish;
Reverse engineer, decompile, or extract assets;
Create derivative works;
Sublicense or commercially exploit any part of our products.
Any unauthorised use constitutes a material breach of these Terms and may result in immediate termination of the licence together with any legal remedies available under applicable law.
- Acceptable Use
Users agree not to engage in unlawful activities, interfere with website security, attempt unauthorised access to our systems, upload malicious software, misuse payment systems, engage in fraudulent transactions, or abuse customer support services. We reserve the right to suspend or permanently terminate access where misuse is identified. - Payment Disputes and Chargebacks
Customers are instructed to contact Framenestpro support prior to initiating any payment dispute or chargeback. Where digital delivery has been successfully completed, Framenestpro reserves the right to contest any chargeback using available evidence, including but not limited to: payment confirmation records, download records, licence activation records, account access logs, IP address records, device information, transaction timestamps, and customer communications. Fraudulent or abusive chargebacks may result in permanent suspension of access and any legal remedies available under applicable law. - Privacy
Personal information is processed in accordance with our Privacy Policy and applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (GDPR). Payment information is processed securely through authorised payment providers. Framenestpro does not retain customers’ complete payment card details. - Limitation of Liability
To the fullest extent permitted by applicable law, Framenestpro shall not be liable for any indirect, incidental, consequential, exemplary, special, or punitive damages arising out of or relating to the use of our products or services. Our total aggregate liability shall not exceed the amount actually paid by the customer for the relevant digital product giving rise to the claim. Nothing in these Terms excludes liability where such exclusion is prohibited by mandatory law. - Suspension and Termination
Framenestpro reserves the right to suspend or terminate access to any product or service where: fraud is suspected, payment has been reversed, these Terms have been breached, unlawful activity is detected, or continued access would compromise website security or legal compliance. Termination does not entitle the customer to a refund where permitted by applicable law. - Changes to These Terms
Framenestpro may amend these Terms from time to time to reflect operational, legal, or regulatory changes. The updated version becomes effective upon publication on this website unless otherwise required by applicable law. - Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Belgium. Nothing in these Terms limits any mandatory consumer rights applicable under the laws of the customer’s country of habitual residence. Subject to any mandatory consumer jurisdiction, any dispute arising from or relating to these Terms shall be submitted to the competent courts of Belgium. - Contact Information
For any enquiries, technical support, or to resolve an issue prior to a dispute, please contact us. We ensure that all customer service communications will be addressed within 24 hours.
Framenestpro
Address: Sluisstraat 79, 3000 Leuven, Belgium
Email: extreme@driftpeakride.com
Telephone: +32 471561222