Framenestpro (“we”, “our”, or “us”) is committed to protecting your privacy and processing personal data in a lawful, fair, and transparent manner in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the Belgian Data Protection Act, and other applicable privacy legislation.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
- Business Information
Merchant: Framenestpro
Business Address: Sluisstraat 79, 3000 Leuven, Belgium
Email: extreme@driftpeakride.com
Telephone: +32 471561222
Framenestpro directly operates all products and services offered through this website. - Information We Collect
Depending upon your interaction with our website, we may collect the following categories of personal information:
Full name;
Email address;
Billing information;
Payment transaction references;
Order history;
IP address;
Browser type and operating system;
Device identifiers;
Website usage information;
Security and fraud prevention logs;
Customer support communications.
We do not intentionally collect unnecessary personal information.
- How We Use Your Information
Personal information is processed only where there is a lawful basis under applicable legislation. Your information may be used for the following purposes:
processing purchases;
delivering digital products;
providing licence activation;
verifying payments;
fraud prevention and risk management;
responding to customer enquiries;
maintaining website security;
complying with legal and regulatory obligations;
improving our website and digital services.
- Payment Processing
Payments are securely processed through authorised third-party payment service providers. Framenestpro does not store customers’ complete payment card numbers, CVV codes, or sensitive payment credentials. Payment providers may independently process personal information in accordance with their own privacy policies and applicable financial regulations. - Fraud Prevention
To protect both customers and Framenestpro against fraudulent transactions, unauthorised payment activity, and chargeback abuse, we may retain:
payment confirmation records;
digital delivery records;
licence activation records;
download logs;
access records;
IP address logs;
device information;
communication history.
Such information may be used where necessary to investigate disputed transactions or respond to payment providers, financial institutions, or competent legal authorities.
- Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
maintain website functionality;
remember user preferences;
improve website performance;
analyse website traffic;
enhance security.
Where required by applicable law, users will be provided with appropriate cookie choices.
- Data Sharing
We do not sell, rent, or trade personal information to third parties. Personal information may be disclosed only where reasonably necessary to:
payment processors;
hosting providers;
fraud prevention services;
technical service providers;
legal advisers;
competent governmental or regulatory authorities where required by law.
All third parties are required to process personal information in accordance with applicable legal obligations.
- International Transfers
Where personal information is transferred outside the European Economic Area, appropriate safeguards will be implemented where required under applicable data protection legislation. - Data Retention
Personal information will be retained only for as long as reasonably necessary to:
fulfil contractual obligations;
comply with accounting and taxation requirements;
resolve disputes;
prevent fraud;
enforce our legal rights;
satisfy applicable legal obligations.
When retention is no longer necessary, personal information will be securely deleted or anonymised.
- Your Rights
Where applicable under the GDPR, you may have the right to:
request access to your personal information;
request correction of inaccurate information;
request deletion of personal information;
request restriction of processing;
object to certain processing activities;
request data portability;
withdraw consent where processing is based upon consent;
lodge a complaint with the competent supervisory authority.
Requests may be submitted by contacting:
Email: extreme@driftpeakride.com
- Security
Framenestpro implements reasonable technical and organisational measures designed to protect personal information against accidental loss, unauthorised access, alteration, disclosure, or destruction. Although no method of electronic transmission or storage can be guaranteed to be completely secure, we continuously maintain commercially reasonable safeguards to protect customer information. - Age Restriction
Our website, products, and services are intended exclusively for individuals aged 18 years or older. By using this website or purchasing any digital product, you represent and warrant that:
you are at least 18 years of age;
you possess legal capacity to enter into binding contracts;
you are authorised to use the selected payment method.
We do not knowingly collect personal information from individuals under the age of 18. Where we become aware that such information has been collected without appropriate legal authorisation, we reserve the right to delete the information and suspend or terminate the associated account or transaction where permitted by law.
- Related Commercial Policies & Intellectual Property
For transparency regarding purchases made through this website, customers acknowledge the following commercial policies:
Digital Delivery: Framenestpro supplies digital products only, and no physical goods are shipped. Standard purchases are processed as one-time payments unless expressly stated otherwise.
Intellectual Property Rights: Framenestpro asserts that all digital content provided is proprietary, originally developed, or distributed under valid, authorised commercial licences, ensuring no infringement of third-party intellectual property.
Licence Terms: Upon purchase, customers receive a limited, personal, non-exclusive, non-transferable, and revocable licence to use the digital content solely for private entertainment purposes. No ownership of the software, source code, artwork, music, graphics, or any other intellectual property is transferred. All intellectual property rights remain the exclusive property of Framenestpro or its authorised licensors. Unauthorised extraction, copying, modification, reverse engineering, redistribution, or commercial use is strictly prohibited.
Right of Withdrawal Waiver: In accordance with Article 16(m) of Directive 2011/83/EU (Consumer Rights Directive), by requesting immediate digital delivery and completing payment, customers expressly consent to the immediate performance of the contract and acknowledge that once digital delivery has commenced, they irrevocably waive their statutory 14-day right of withdrawal, cancellation, and refund, except where mandatory applicable law provides otherwise.
- Changes to This Privacy Policy
Framenestpro reserves the right to amend this Privacy Policy at any time in order to reflect legal, regulatory, or operational changes. The revised version shall become effective immediately upon publication on this website unless otherwise required by applicable law. - Contact Us
If you have any questions concerning this Privacy Policy or the processing of your personal information, please contact us. We address all customer enquiries within 24 hours.
Framenestpro
Sluisstraat 79, 3000 Leuven, Belgium
Email: extreme@driftpeakride.com
Telephone: +32 471561222